Customer Reviews

At Gates Antiques we are proud of the customer service and quality workmanship that we provide for our customers.
Some of the best referrals and comments are those provided by our customers, here is what a few of them have to say…

Here are some of our other reviews from Yelp http://www.yelp.com/biz/gates-antiques-ltd-midlothian

Jay & Jo Gates,  I’ve purchased antiques from a number of reputable dealers over the years. I’ve never experienced the dedication to your customer as with finding the suitable period frame and coordinating my 19thC flag’s meticulous framing. Thanks to you Old Glory graces my home.

– Sincerely, Lance

Customer compliments

 

Izzie’s has been using Gates Red Oil since 2011.  Working with gently used antique and vintage furniture there is usually always room for improvement.  Gates Red Oil does the trick!  It helps cover scratched and give old wood a beautiful rich patina.  We don’t know what we would do without it!

– Izzie’s Consigning With Grace

 

While I have not yet managed to purchase anything directly from Gates, it is not for lack of interest on my part, only a lack of space. They have done some very impressive restoration work for myself and my family, however, including repairing the inlay on a ridiculously complicated desk that we adore. What cannot be found on the premises [which include large outbuildings that you can dig through if they suspect your goal can be met in the extended inventory] can be found for you for no charge, and what services are not available can be recommended from elsewhere- the Gates do not hesitate to suggest what is best for the customer, despite that occasionally meaning they direct business elsewhere. I am enchanted on every visit, and will continue to return periodically so long as I remain in the area.

– Meredith B.

 

I would highly recommend Gates Antiques!!! I first discovered them in 1997 when I purchased a Betty Lamp.  I had been looking for one for quite a while, and was thrilled to discover one available at Gates Antiques.  Almost 20 years later, it still is proudly displayed in my home.  Recently, I inquired about the restoration of an oak dresser that is approximately 100 years old.  It had several coats of white paint on it, had missing carving, and had come unglued at the joints.   Gates Antiques restored the dresser beautifully keeping me informed of the progress of the project every step of the way.  Thanks, Gates Antiques!!!  Beautiful work!!

– Judy

 

“Gates Antiques is professional and personal at the same time.  It is a 2nd generation family business.  Mr. Gates is very knowledgeable with expertise in several styles and time periods.  He helped us find several unique pieces to complement our décor. He has a large inventory of items, but he will keep his eye out for a certain style/size piece; and he will even email pics from the many auctions he attends if he doesn’t have a suitable item in stock.  We have also engaged Gates Antiques for several repair jobs – and if your repair project is not worth the expense, he will advise you. Plus it is tons of fun to browse the showroom and warehouse.”

– Jeffery S.

 

“We received excellent service from Jay Gates at Gates Antiques.  When we contacted him about the possible restoration of a our dining room set, Jay came to our house and took the time to provide a full and very helpful analysis of our options as well as the costs associated with possible restoration.  When we decided that a restoration was not the best way to go, we visited Jay at his shop and he patiently and in detail showed us possible alternatives.  When we decided that a replacement set was in order and that we would donate ours, Jay helped us with that process and provided an appraisal.  We purchased a beautiful sideboard from Jay.  The price and quality of the piece were excellent. Throughout the process Jay provided invaluable information, never pressured us to buy and always provided the service that he promised. We were very impressed with our experience at Gates Antiques and would certainly recommend talking with Jay if you are in the market for quality antiques.”

– Dominic Paris

 

9221 Belle Grove Drive
King George, Virginia 22485
(540) 621-7340
www.BelleGrovePlantation.com

Dear Mrs. Gates, Jay and team at Gates Antiques,
“It is hard to believe that one year is almost here. We think back to where we were just a year ago. In remembering how far we have come in that time, we wanted to take a moment to thank you for all the hard work you and your team have put towards our project. It was no small feat in finding and furnishing our historic, 1791 mansion of Belle Grove Plantation.
Today, people that come to our bed and breakfast, tour the mansion or use us for a special event venue just marvel at the antiques and furnishing as we walk them through our 8,000 square foot mansion. But what they have a hard time believing is the fact that we accomplished this in just six months. And for that we have you to thank.
We appreciate you taking the time to find just the right pieces for each of our rooms. People marvel at the time periods we have put together to represent the families here at the plantation. It was your knowledge, not only of the year pieces were built, but how well they would come together. Even when we didn’t think it would look as good. And the one thing we tell everyone that comes to visit us is how our design team were not just antique dealers, but furniture historians.
We appreciate the hard work and attention to detail that Mrs. Gates gave us for each of our 96 window treatments. The care and need for perfection is something people that visit notice very quickly. It was her tireless efforts that gave us windows to be proud of. Something that we point out to our tours each and every day.
Even when we don’t have tours going through or guests staying with us, we still walk through the mansion and are just in awe at the work that was accomplished. From finding the pieces to satisfying our personal taste to repairing or replacing pieces, each of you have made Belle Grove Plantation one of the most elegant historic landmarks in Virginia.
Thank you for your hard work. We were truly blessed to have found you.”

With Warmest Regards,
– Brett and Michelle Darnell

Belle Grove Plantation Bed and Breakfast
Birthplace of President James Madison

 

“We first became acquainted with Gates Antiques when we met Jay at a Richmond antique show.  While there, we fell in love with a mirror. Jay took the time to really share his knowledge with us about the piece and not just make a quick sale. He also delivered the mirror and made sure it was properly hung. Since then, we have purchased several other wonderful pieces from Gates Antiques.  With each purchase, the very knowledgeable staff at Gates Antiques has taken the time to provide us with personalized service. We will be back!

– Jim and Bonnie Price

 

“I have been collecting Antique Southern Decorative Arts for over twenty years and recommend shopping at Gates Antiques.  Gates Antiques has a very large inventory where you can find unique and rare pieces to fit in your collection as well as nice decorative antiques.  The Gates family and their staff are very courteous and knowledgeable.  You can be assured that you will be given an honest assessment of anything you purchase and they stand behind what they sell.”

– David Williams

 

“Jay, Thank you so much to you and your staff for the wonderful work you did refinishing my mother’s bedroom furniture!  It is beautiful!  I could not be happier with the transformation that was accomplished.  I would like to compliment you and your staff on your professionalism, your courtesy, and especially your patience (Thanks, David!), in helping me choose the perfect stain for the furniture.  I would very highly recommend Gates Antiques!”

– Charlotte Oliver

 

“We had the good fortune to find Gates Antiques, Ltd., while living in Richmond in the mid-1970’s. Not only did we enjoy “window shopping” there on a regular basis, we were able to get to know John and Jo Gates, and began to learn more from them about 18th century furniture and accessories. We eventually began to shop for specific pieces as we furnished our homes and continued to shop  even after moving out of state. Since those early days, we have gotten to know Jay Gates, too.. We have found the whole family to be subject matter experts and more than willing to share their knowledge (and love) of antiques.
The shop has expertly restored some of our family pieces, they have appraised our furniture and accessories prior to moves for insurance purposes, we have taken their Antiques 101 course, they have safely delivered furniture pieces for us and we have always felt that we could ask questions about furniture and what  made one piece more valuable than the next.  Visiting the shop is like walking into a living museum!”

– Pam Gillespie

 

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